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Name of Recipe: Available at all plan levels!     When it comes to the features of this service, users can expect the following: 24/7 support: Users will have access to round-the-clock support, en...

Name of Recipe: Available at all plan levels!   Features include    

In order to reset your password in our platform, you'll need to initiate a password reset from our login page. Note that the option to reset password only appears after a failed login attempt. This...

Question: How can I find my current subscription details? Answer: By logging into your account, you can access your subscription details by clicking on your profile badge at the top right corner of...

Wow - it is november, what a lovely time of year.    Nesting this into the FAQ section so here are some Q&A for november: What are some occasions in november? Thanksgiving The day before thanksgiv...

wow , this is a great one!       Build a table build a table                          

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...